Shipping policy
At CrossFit 580, we are committed to getting your orders to you safely and as quickly as possible. Please review the information below regarding order processing, shipping, tracking, and delivery.
1. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Orders are not processed or shipped on weekends or major holidays. During sales, promotions, holidays, or periods of high order volume, processing may take a little longer.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.
2. Shipping Times
Delivery times depend on your shipping destination and the shipping method selected at checkout.
Estimated delivery times are:
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days, where available
Please note that delivery estimates are not guaranteed. Delays may occur because of carrier issues, weather, holidays, customs processing, or other circumstances beyond our control.
3. Shipping Rates
Shipping costs are calculated and displayed at checkout based on your delivery address, order size, weight, and available shipping options.
From time to time, CrossFit 580 may offer free shipping promotions or other shipping discounts. Any applicable offer will be displayed on our website or at checkout.
4. Tracking Your Order
Once your order has shipped, you will receive tracking information by email or through your order status page.
Please allow some time for tracking information to update after your package has been handed to the carrier.
If your tracking information has not updated for an extended period or your package appears to be delayed, please contact us so we can assist you.
5. Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase.
If you notice an error in your shipping address, contact us as soon as possible. We will do our best to update the information before your order ships, but we cannot guarantee that changes can be made after an order has entered processing or been shipped.
CrossFit 580 is not responsible for packages delivered to an incorrect address provided by the customer.
6. Lost, Stolen, or Damaged Packages
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.
If your package is marked as delivered but you cannot locate it, please first check around your delivery location and with household members or neighbors. You may also contact the shipping carrier directly.
If your order arrives damaged, please contact us as soon as possible and provide photos of the damaged package and product so we can review the issue.
7. International Shipping
International shipping may be available for selected destinations.
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Customs processing may also cause additional delivery delays.
8. Multiple Items in One Order
Depending on product availability, fulfillment location, or shipping method, items from the same order may occasionally arrive in separate packages.
If this occurs, you may receive separate tracking numbers for each shipment.
9. Shipping Delays
While we do our best to meet the estimated delivery times, CrossFit 580 cannot guarantee delivery dates.
Unexpected delays may occur because of severe weather, carrier disruptions, holidays, customs, incorrect address information, or other circumstances outside our control.
10. Contact Us
If you have questions about your order or shipping, please contact our customer support team.
CrossFit 580
Email: dj_sanjuan@yahoo.com
Business Hours: Open 24/7
We'll be happy to help.